Terms of Service

1. Our agreement with you

These Terms of Service (the “Terms”) are a legal agreement between you and Ithoro LLC (“Ithoro,” “we,” “us,” or “our”). They cover IdleBound, including idlebound.com, the game in your browser and on desktop, accounts, worlds and their multiplayer features, rankings, support, and related services that link to these Terms (the “Services”).

By creating an account, choosing to play as a guest, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services. Our Privacy Policy explains how we handle personal information.

Additional terms clearly presented for a particular feature, event, or offer apply to that subject. If they conflict with these Terms, the specific terms control for that subject, subject to mandatory law. Nothing here limits rights that cannot legally be waived.

2. Eligibility and minors

You must be at least 13 years old, or the higher minimum age required by the law where you live. If you are below the age of legal majority, your parent or legal guardian must review and agree to these Terms on your behalf and supervise your use as required by law.

You may not use the Services if doing so violates applicable law or sanctions, if you are legally prohibited from receiving them, or if we have terminated your access and have not permitted you to return.

3. Accounts, guests, and security

• Keep your sign-in secure. Never share your session, password, or device access with other players or with anyone claiming to be support.
• Tell us promptly at support@ithoro.com if you suspect someone else is using your account.
• Do not sell, buy, rent, transfer, or share an account, impersonate someone, or use accounts to get around limits or enforcement.
• You are responsible for activity you authorize and for your own failure to take reasonable security precautions, subject to applicable law.

Guest play: a guest account lives in the sign-in session saved on the device or browser where you made it. It has no email or password, so there is no normal way to recover it. Clearing the game’s data or your browser’s storage, reinstalling, or changing devices may permanently lose access to the guest account and its characters.

Character names must follow these Terms and must not impersonate anyone, infringe rights, or expose someone’s private information. We may rename or remove a name that breaks these rules. A name freed by deleting a character may be taken by someone else.

4. Permission to play and ownership

Subject to these Terms, we grant you a limited, personal, nonexclusive, nontransferable, revocable license to use the Services for your own noncommercial entertainment on devices you own or control. This license ends when your access lawfully ends under these Terms.

Ithoro and its licensors keep their rights in the game software, artwork, animation, audio, designs, systems, text, names, logos, and other materials, excluding your own content and third-party materials used under their licenses. Access does not transfer ownership of the Services to you.

Except where applicable law permits it, do not copy or commercially distribute the Services or their assets; reverse engineer, decompile, or modify protected software; remove ownership notices; bypass technical restrictions; or scrape or extract data at scale without permission.

5. Fair play and community rules

Do not do, attempt, encourage, or help others do any of the following:

• Use bots, scripts, macros, modified clients, packet tools, or other unauthorized software that plays for you, bypasses limits, or gives an unfair advantage. Idle features built into the game are allowed.
• Exploit bugs, duplicate gold or items, manipulate rewards, drops, rankings, or game state, or knowingly keep an unfair benefit from an error. Report an exploit privately to us instead of sharing or abusing it.
• Access another account without permission, probe or attack our systems, distribute malware, overload servers, or interfere with another player’s game.
• Harass, threaten, stalk, dox, impersonate, discriminate against, scam, or exploit another person, or use names or other content that is hateful, sexually explicit, illegal, or infringing. Content exploiting or sexualizing children is prohibited.
• Trade accounts, characters, gold, items, or services for real money, cryptocurrency, or anything outside the game, except through a method we expressly authorize.
• Use alternate accounts, collusion, or parties arranged to manufacture experience, drops, or ranking positions in ways the game does not intend.

6. Your content and communications

“Player Content” means character names, the look you choose for a character, support messages, feedback, and other content you provide. You keep any rights you hold in it, and you must have permission to submit it.

You grant Ithoro a worldwide, nonexclusive, royalty-free license to host, copy, transmit, display, and moderate Player Content as reasonably needed to operate, secure, support, and promote the Services. For example, your character’s name, look, and level are shown to other players in the game and in the public rankings. This license lasts while the content is available in the Services and for lawful retention in backups and records afterward.

If you send us ideas or feedback, we may use them to improve the Services without any obligation to you, subject to your rights in personal information.

7. Characters, items, and the game economy

Characters, levels, experience, gold, items, equipment, mounts, inventory space, character slots, party membership, ranking positions, and other game content or balances (“Virtual Items”) are licensed parts of the game. They are not money, property, investments, or anything that can be redeemed for cash, and you may not sell or exchange them outside the Services.

Monsters, drops, and other game outcomes involve chance and do not promise any particular result. We may rebalance experience, levels, combat, monsters, drops, prices, equipment, and other game rules, and correct mistaken, duplicated, or abusive grants. This can change your characters, balances, items, or ranking. While IdleBound is in development we may also reset or wipe characters and progress, and we will try to announce a planned reset in the news first.

8. Purchases

IdleBound does not sell anything yet. If we offer purchases in the future, the price, what you get, and the billing terms will be shown before you buy, and we will update these Terms. Any nonwaivable rights to refunds, cancellation, or withdrawal will apply.

9. Parties, rankings, and other players

IdleBound is multiplayer. Other players can see your character’s name, look, level, where it is in a world, and what it does in play, and parties share experience, drops, and gold by the game’s rules. The rankings publicly list characters by level with their class and world.

Other players are not our representatives, and we do not guarantee what they promise or do. We may correct results, rankings, or rewards affected by bugs, outages, cheating, or collusion.

10. Moderation, restrictions, and appeals

We may investigate suspected violations using relevant account, gameplay, network, and report information. Depending on the seriousness and circumstances, we may warn, rename a character, reverse an affected result, remove Virtual Items gained unfairly, restrict a feature, suspend access, or terminate an account. We aim to act proportionately, and we may act immediately to protect people, accounts, the game, or legal obligations.

You may appeal by emailing support@ithoro.com with “IdleBound appeal,” your character and world, the decision, and why you believe it should change. We will review a good-faith appeal. Do not get around a restriction while it is under review.

11. Updates, maintenance, and availability

IdleBound is an evolving online game. We may patch, rebalance, add, change, or remove features, worlds, channels, maps, monsters, and items; require a current version of the game to connect; and interrupt access for maintenance, security, or reliability. The world servers decide what happens in the game: what your game shows is corrected to theirs.

We do not guarantee uninterrupted service, permanent retention of every game state, identical features on every device, or that any world, feature, or item will stay available forever. We will give reasonable notice of a material discontinuation where practicable and honor any remedy required by law.

12. Deletion and ending your use

You may stop playing at any time. You can delete a character from the character screen or the game’s Settings, and your account and everything on it from the game’s Settings. You can also ask us to delete your account by emailing support@ithoro.com from the account’s address, or, for a guest account, with the guest’s name and a character’s name and world. The Privacy Policy describes deletion and limited lawful retention.

We may suspend or terminate access for a material violation of these Terms, a significant risk to people or the Services, a legal requirement, or discontinuation of the Services. Your license ends when access ends. Provisions that by their nature should survive, including ownership, necessary content licenses, liability, and disputes, survive.

13. Copyright and other complaints

Report allegedly illegal or infringing content to support@ithoro.com. Identify the content and where it is (for example a character’s name and world), explain the concern, and include enough contact information for a response.

For a copyright notice, identify the work claimed to be infringed, the material and its location, your contact details, your good-faith belief that the use is unauthorized, a statement under penalty of perjury that the notice is accurate and you are authorized to act, and your physical or electronic signature. We may remove infringing material and terminate repeat infringers where appropriate. Knowingly false notices may have legal consequences.

14. Warranties and disclaimers

To the fullest extent permitted by law, the Services are provided “as is” and “as available.” Ithoro and its licensors and service providers disclaim implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement, and do not guarantee uninterrupted, error-free, or completely secure operation.

These disclaimers do not exclude any warranty or remedy that cannot be excluded under applicable law.

15. Limits on liability

To the fullest extent permitted by law, Ithoro and its members, employees, contractors, licensors, and service providers are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, data, or Virtual Items, arising from the Services or these Terms. To that same extent, total liability for claims arising from the Services or these Terms is limited to the greater of US $100 or the amount you paid Ithoro for the Services in the 12 months before the event giving rise to the claim.

These limits do not apply where prohibited by law, including liability that cannot be limited for fraud, intentional misconduct, gross negligence, death or personal injury, or mandatory consumer, privacy, or data-protection remedies.

16. Responsibility for third-party claims

To the extent permitted by law, you are responsible for third-party claims and reasonable losses caused by your unlawful conduct, infringement through Player Content, or material breach of these Terms. This does not require you to cover Ithoro’s own negligence, misconduct, or breach, or give up any nonwaivable consumer right.

17. Disputes and governing law

Please first contact support@ithoro.com with the account or character involved, the issue, and the resolution you want. We will try in good faith to resolve a dispute informally within 30 days. This does not delay a filing needed to preserve a legal deadline, urgent relief, a small-claims case, or a complaint to a regulator.

New York law and applicable US federal law govern these Terms, subject to mandatory protections under the law where you live. Subject to any mandatory consumer forum, disputes may be brought in the state or federal courts with jurisdiction in New York County, New York. Consumers keep any right to bring proceedings in their local courts.

18. Changes and general terms

• Changes: we will publish revised Terms with an updated date and give appropriate notice of material changes. Where required, we will ask you to accept them. Changes do not take away rights you already have.
• Notices: we may communicate through the game, this website, or your account’s email address if it has one.
• Assignment: you may not transfer these Terms or your account without permission. We may transfer our agreement as part of a lawful business transfer, without reducing your mandatory rights.
• Severability: if a provision is invalid, the rest continues to the extent lawful.
• No waiver or agency: not enforcing a provision right away is not a waiver. These Terms do not create a partnership, employment, or agency relationship.
• Events beyond reasonable control: we are not responsible for failures caused by such events, to the extent permitted by law.
• Entire agreement: these Terms and any feature-specific terms are the agreement about using the Services. The Privacy Policy describes how we handle information.

19. Contact us

For support, legal notices, appeals, or copyright complaints, contact us below. Please say it’s about IdleBound.